Receiving an error code when loading, saving, or converting a document
If you receive an error code when trying to load, save or convert a document with RasterMaster Java, please check the list of error codes and their descriptions in Supported Error Codes to determine the source of the issue.
If you still cannot resolve the issue after looking at the list of error codes, please submit a support ticket at http://support.snowbound.com and include the error code and the document that you were trying to load, save or convert when you got the error message.
Have questions, corrections, or concerns about this topic? Please let us know!